Support
How can we help?
Our team is ready to assist you. Browse the FAQ below or reach out directly ? we typically respond within a few hours.
FAQ
Frequently asked questions
What types of photos give the best restoration results?
Photos with clear subjects and minimal extreme overexposure or full-black areas work best. Our AI can handle tears, scratches, fading, and water damage effectively.
How long does photo processing take?
Most photos are enhanced in under 30 seconds. Batch processing may take a few minutes depending on the number of images.
Is my data secure and private?
Yes. Photos are processed over encrypted connections and deleted within 24 hours of processing. We never use your photos for any purpose beyond your restoration request.
What file formats are supported?
We support JPEG, PNG, WEBP, TIFF, and BMP. Output files are provided in JPEG and PNG at the highest quality possible.
Is there a free trial?
Yes ? all our products include a free trial with limited credits so you can experience the full quality before committing.
Can I use the enhanced photos for commercial purposes?
You retain full rights to all photos you upload and receive. Please ensure you have the appropriate rights to the original images before processing.
Still Need Help?
Can’t find what you’re looking for?
Our team is available Monday through Friday and happy to help with any inquiry.